bji365 Privacy Policy

Effective Date: 2 July 2026

1. Introduction and Scope

This Privacy Policy ("Policy") describes how bji365 ("bji365", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "Player", "User") who register an account on, access, or otherwise interact with the bji365 platform at bji365.win. This Policy applies to all services offered on the bji365 platform, including online casino games, sports betting and cricket markets, card games such as Callbreak, live dealer tables, crash games via Astar Live, payment services, and customer support interactions.

bji365 is committed to handling your personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. We have designed our data practices with the Bangladeshi player in mind, and this Policy reflects our obligations to you as a valued member of the bji365 community. Please read this Policy carefully before using the bji365 platform. By registering an account or continuing to use our services, you acknowledge that you have read and understood this Policy.

This Privacy Policy should be read in conjunction with the bji365 Terms & Conditions, which govern your overall use of the bji365 platform and are incorporated into this Policy by reference.

2. Data Controller Information

For the purposes of this Privacy Policy, bji365 acts as the data controller in respect of all personal data collected through the bji365 platform. As data controller, bji365 determines the purposes for which your personal data is processed and the means by which that processing takes place. All enquiries regarding the handling of your personal data, requests to exercise your data rights, or concerns about this Policy should be directed to the bji365 support team using the contact details provided in Section 13 of this Policy.

3. Personal Data We Collect

3.1 Registration Data

When you create a bji365 account, we collect the following personal data that you provide directly to us:

• Full legal name
• Date of birth (to verify that you meet the 18+ age requirement)
• Residential address, including city and postcode
• Email address
• Mobile phone number
• Preferred username and password (password is stored in encrypted, non-reversible form)

3.2 Identity Verification (KYC) Data

As part of our identity verification process, bji365 may collect copies of identity documents including national identification cards, passports, and driving licences. We may also collect utility bills or bank statements as proof of address. This data is collected to comply with anti-money laundering requirements and to confirm that all players are of legal gambling age.

3.3 Financial and Transaction Data

When you make deposits or request withdrawals on the bji365 platform, we collect financial data including your payment method details (such as your registered bKash, Nagad, Rocket, or Upay account number), transaction amounts, transaction dates and times, and transaction reference identifiers. bji365 does not store full card numbers, CVV codes, or complete banking credentials on our servers.

3.4 Gaming and Betting Activity Data

We collect data about your activity on the bji365 platform, including records of games played, bets placed, bet outcomes, wagering volumes, session durations, and game preferences. This data is used to operate the platform, settle bets accurately, administer bonuses, and fulfil responsible gaming monitoring obligations.

3.5 Technical and Device Data

When you access the bji365 platform, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and time spent on each page. This data is used for platform security, fraud detection, and service performance optimisation.

3.6 Communications Data

If you contact the bji365 support team via live chat or email, we retain records of those communications. This includes the content of messages, the date and time of contact, and the nature of the enquiry or complaint. These records are maintained to ensure continuity of support and for quality assurance purposes.

4. How We Use Your Personal Data

bji365 uses the personal data collected from you for the following purposes:

Purpose	Data Categories Used
Account registration and ongoing account management	Registration data, device data
Identity verification and age confirmation (KYC)	Registration data, KYC documents
Processing deposits and withdrawals	Financial data, registration data
Settling bets and administering game outcomes	Gaming activity data, financial data
Administering bonuses and promotional offers	Gaming activity data, registration data
Fraud detection, anti-money laundering compliance, and platform security	All categories
Responsible gaming monitoring and intervention	Gaming activity data, communications data
Customer support and dispute resolution	Communications data, account data
Marketing and promotional communications (where consent has been given)	Registration data, gaming preferences
Platform analytics and service improvement	Technical data, gaming activity data (aggregated and anonymised)

bji365 does not use personal data for any purpose that is incompatible with the purposes listed above. Where a new processing purpose arises, we will update this Policy and, where required, seek your consent before proceeding.

5. Legal Basis for Processing

bji365 processes your personal data on the following legal bases:

• Contract performance: Processing that is necessary to register your account, process payments, settle bets, and deliver the services you have requested as a bji365 player.
• Legal obligation: Processing required to comply with anti-money laundering regulations, age verification obligations, and financial record-keeping requirements.
• Legitimate interests: Processing undertaken for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your own rights and interests.
• Consent: Processing for marketing and promotional communications, which is carried out only where you have provided explicit, freely given consent. You may withdraw this consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

6. Sharing Your Data with Third Parties

6.1 Payment Service Providers

To process deposits and withdrawals, bji365 shares necessary financial data with our payment processing partners, including the operators of bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank services. Data shared with payment partners is limited strictly to what is required to execute the specific transaction and is governed by each partner's own privacy and data security standards.

6.2 Game Providers and Software Studios

bji365 integrates games from third-party software providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others. To facilitate seamless gameplay, certain anonymised session data — such as a session token and wagering amount — may be transmitted to the relevant game provider's servers. Personal identifying information such as your name or contact details is not shared with game providers.

6.3 Security and Compliance Partners

bji365 works with third-party service providers specialising in fraud detection, identity verification, and platform security. These providers may process personal data on our behalf under strict data processing agreements that prohibit use of the data for any purpose other than the specified security or compliance service.

6.4 Legal Disclosure

bji365 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised authorities where we are required to do so by applicable law, court order, or where we reasonably believe disclosure is necessary to protect the safety of any individual or to prevent fraud or financial crime.

6.5 No Commercial Sale of Data

bji365 does not and will not sell, rent, auction, or otherwise commercially transfer your personal data to any third party. Data sharing is limited exclusively to the operational and legal categories described in this Section 6.

7. Cookies and Tracking Technologies

The bji365 platform uses cookies and similar tracking technologies to support essential platform functionality, improve user experience, and gather aggregated analytics about how the platform is used. The categories of cookies used on bji365 are as follows:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during an active session and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without disrupting core platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate and interact with the bji365 platform. This data helps us identify performance issues and improve the overall user experience. Analytics cookies do not identify you personally.
• Preference cookies: Used to remember your platform preferences, such as language settings or notification choices, so that these do not need to be re-entered on each visit.
• Marketing cookies: Used only where you have given explicit consent, to track engagement with promotional content and measure the effectiveness of bji365 marketing communications. You may opt out of marketing cookies at any time via your account settings.

Most web browsers are configured by default to accept cookies. You may adjust your browser settings to refuse non-essential cookies; however, doing so may affect the functionality of certain features on the bji365 platform.

8. Data Security Measures

bji365 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our current security infrastructure includes:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the bji365 servers
• Encrypted storage of all sensitive account data, including passwords stored via one-way cryptographic hashing
• Access controls limiting internal access to personal data to authorised bji365 personnel on a strict need-to-know basis
• Automated fraud monitoring systems that detect and flag unusual account or transaction activity in real time
• Regular security audits and vulnerability assessments conducted on all platform infrastructure
• Secure data centre facilities with physical access controls and environmental protections

Whilst bji365 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all potential threats. You are responsible for maintaining the security of your own bji365 login credentials and for notifying us promptly if you suspect any unauthorised access to your account.

9. Data Retention

bji365 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your active account relationship with bji365, plus a minimum of five years following account closure.
• Transaction and financial records: Retained for a minimum of five years from the date of each transaction in accordance with standard financial compliance requirements.
• KYC and identity verification documents: Retained for a minimum of five years following account closure or the completion of a regulated transaction.
• Customer support communications: Retained for a minimum of two years from the date of the final communication in each support case.
• Marketing consent records: Retained for the duration of the consent period plus three years to demonstrate compliance, even where consent has been subsequently withdrawn.

At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

10. Your Data Rights

As a bji365 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the bji365 support team at [email protected] with the subject line "Data Rights Request" and a description of your request. bji365 will respond to all valid data rights requests within 30 days of receipt.

• Right of access: You may request a copy of the personal data bji365 holds about you, together with information about how it is being processed.
• Right to rectification: You may request that inaccurate or incomplete personal data held by bji365 be corrected or updated.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to bji365's legal retention obligations which may require us to retain certain data regardless of an erasure request.
• Right to restriction of processing: You may request that bji365 restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to a specific processing purpose.
• Right to data portability: Where processing is based on your consent or on the performance of a contract, you may request that bji365 provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing of your personal data that is based on bji365's legitimate interests, including direct marketing. Where an objection to direct marketing is received, bji365 will cease that processing immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

11. Children and Minors

The bji365 platform is strictly intended for use by individuals who are 18 years of age or older. bji365 does not knowingly collect, store, or process the personal data of anyone under the age of 18. Where bji365 identifies or has reason to believe that a registered account belongs to a person under 18, that account will be immediately suspended, any balance will be returned to the original deposit source, and all personal data associated with the underage account will be securely deleted from our systems as soon as is practicably possible. If you are a parent or guardian and believe that a minor has registered an account on bji365, please contact our support team immediately at [email protected].

12. Changes to This Privacy Policy

bji365 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. Any material changes to this Policy will be communicated to registered players by publishing the updated Policy on this page with a revised effective date. Where changes are particularly significant, bji365 may also notify players via their registered email address.

It is your responsibility to review this Privacy Policy periodically to remain informed of how bji365 handles your personal data. Continued use of the bji365 platform following publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms.

13. Contact and Data Rights Requests

If you have any questions, concerns, or complaints regarding this Privacy Policy, the way bji365 handles your personal data, or if you wish to exercise any of your data rights as set out in Section 10, please contact our support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, 365 days a year via the bji365 website
• Subject Line for Data Requests: "Data Rights Request — [Your Registered Username]"
• Average Response Time: Within 24 hours for email; 2–5 minutes for live chat

bji365 takes all privacy enquiries seriously and is committed to resolving any concerns relating to the handling of your personal data promptly and transparently. Where a complaint cannot be resolved to your satisfaction through direct communication with bji365, you retain the right to escalate the matter through appropriate legal or regulatory channels available in your jurisdiction.